Make a withdrawal

Retirement | You’re approaching or have reached retirement

You’ve turned 65

• As you’ve reached 65 years of age, you’re eligible to access your super. You can do this by making a withdrawal or by setting up an account-based pension. Read the Pension PDS for more information on how to open your pension account.
  

You’ve reached preservation age and ready to retire

• You’ve reached preservation age and don’t intend to be gainfully employed for more than 10 hours per week.

You’ve stopped working with an employer after you turned 60

• You’ve met a condition of release where you can access money from your super account.
  

You’re still working and want to transition to retirement

• As you’ve reached preservation age, you’re eligible to access part of your super and still able to work. You can do this by setting up and pre-retirement pension. Read the Pension PDS for more information on how to open your pension account.

Financial | You’re experiencing financial hardship or have ceased work

You're under severe financial hardship*

• You can apply to access your super if you’re unable to pay for your living expenses. You must meet the eligibility criteria to apply for a financial hardship release. This application requires a different form to our standard withdrawal. If you’d like to know more or receive a copy of the form, contact us. Our team is here to help with any of your concerns.

You’re a temporary resident and leave Australia

• If you’ve earned super while working in Australia on a temporary visa you can have it paid out after you leave.

You have less than $200 in your super and leave your employer

•  You can withdraw your balance if you have less than $200 in preserved benefits and you’ve left your employer.

*Conditions apply

Medical | You’ve got a medical condition* that won’t allow you to work

You require a compassionate grounds release

• Access your super to cover medical, funeral or other personal expenses. To apply for a compassionate grounds release, you’ll need to apply online through the ATO who’ll assess your eligibility. Once the ATO has approved your request, it’ll be validated by our team and you’ll be paid your requested amount.

You’re unable to work due to permanent incapacity (Trustee approved)

• Access your super if you’re permanently incapacitated and unable to work. This application is through the Trustee and not through an insurance claim.

You have a terminal medical condition (Trustee approved)

• Access your super if you’ve got a terminal medical condition that stops you from working. This application is through the Trustee and not through an insurance claim.

*Conditions apply