Protecting my identity

Australians lose millions of dollars each year to scammers who take advantage of unsuspecting people.

It pays to keep up to date with online threats

The Australian Government regularly issues free alerts to help keep you and your identity safe. Check out the most recent security risks and advice on how to manage them at the Australian Cyber Security Centre.

Tips on protecting yourself

There are also several official information sites dedicated to providing Australians with the most up-to-date advice and tips on protecting themselves from the latest threats. 

Web links

We'll never ask for your personal information via email

We're serious about protecting your information. That's why we'll never send you an email asking you to verify your personal information or provide your password, member number or other account details. If you receive such an email, we recommend you don't respond to it under any circumstances and forward it to, then delete it.