Employers can request a refund or adjustment if the wrong amount has been paid, incorrectly allocated, paid to the wrong employee or paid to Mine Super in error.Please note:
If you need to request a refund of an employee’s superannuation contribution, we’re unable to process partial refunds. We’ll need to refund the entire contribution file for the related pay period. If you need to pay a different amount to this employee, you’ll need to make a new payment. You may need to make another payment to ensure your super obligations are met. If your employee’s account has been closed, we won’t be able to action your refund request.